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Blank frames instead of shortcuts

description

Hi,

While screenshot capturing I see only blank frames instead of shortcuts where I can edit the screenshot, chose storage location etc. How can I solve that issue? I'm using the latest version of CloudShot on Windows 10 x64. The same issue was on Windows 7.

Thanks.

comments

name1ess0ne wrote Sep 14, 2015 at 6:57 PM

Hello!
It's strange.
Is it happening all the time or only sometimes?
Also am I right that in edit mode you see everything (screenshot, buttons, crop area) but do not see tooltips with hotkey descriptions?