Crashing after every screenshot

Nov 20, 2011 at 6:35 PM

Hi,

Firstly, i have to say this app is logically awesome. But i'm getting appcrash after every shot and need to Cloudshot start again. Here's my error:

Açıklama:  Stopped working
Sorun imzası:  Sorunlu Olay Adı: APPCRASH  Application Name: CloudShot.exe  Application Version: 1.1.0.1  Application Timestamp: 4ec91945  Fault Module Name: mscorwks.dll  Fault Module Version: 2.0.50727.5448  Fault Module Timestamp: 4e154bce  Exception Code: c0000005  Exception Offset: 000789c4  OS Sürümü: 6.1.7601.2.1.0.256.1  Yerel Kimlik: 1055

Coordinator
Nov 20, 2011 at 7:10 PM

Can you show me your settings?

Nov 20, 2011 at 7:18 PM

I tried different options but everytime crashed: http://screencast.com/t/tP6GLkcf

Coordinator
Nov 20, 2011 at 7:25 PM

Is this path "D:\Dropbox\Public\CloudShot" exist on your computer?

Can you show me error message screenshot?

Nov 20, 2011 at 7:30 PM
Edited Nov 20, 2011 at 7:34 PM

Yes, my path is existing. And Cloudshot saving file after screenshot to this path. Then it's crashing, and requiring restart. http://screencast.com/t/EjoZEVLh

Coordinator
Nov 20, 2011 at 7:36 PM

Ok, thanks.

And can you scroll the error text, and show me bootom part of error description?

 

Nov 20, 2011 at 7:39 PM

Ok, here is bottom side of error: http://screencast.com/t/jxLPxobuL6H

Coordinator
Nov 20, 2011 at 8:34 PM

What version .net you have installed?

Nov 20, 2011 at 8:50 PM

i'm using .net framework 4.0

Coordinator
Nov 20, 2011 at 9:16 PM

I have update CloudShot to version 1.1.0.2 (Added error messages logging).

Please try to update it and if error exists, send me text from Error MessageBox.

Nov 20, 2011 at 9:39 PM

i just update it to 1.1.0.2 and still giving crash and error. 

Error description: Açıklama:  Stopped working
Sorun imzası:  Sorunlu Olay Adı: APPCRASH  Application Name: CloudShot.exe  Application Version: 1.1.0.2  Application Timestamp: 4ec96cc1  Fault Module Name: mscorwks.dll  Fault Module Version: 2.0.50727.5448  Fault Module Timestamp: 4e153960  Exception Code: c0000005  Exception Offset: 00000000002a36c1  OS Sürümü: 6.1.7601.2.1.0.256.1  Yerel Kimlik: 1055

Coordinator
Nov 21, 2011 at 9:48 PM

Can you tru to uncheck all checkboxes in Settings and take screenshot?

And CloudShot requre .NET 3.5 SP1, maybe it is reason of problem.

http://www.microsoft.com/download/en/details.aspx?id=22

Coordinator
Dec 4, 2011 at 12:52 AM

Please try update to version 1.1.0.4.

It was hard reproduced error, but think I fixed it.